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Privacy policy

Last Updated: August 18, 2026

Mac Peptide respects your privacy and is committed to handling personal information responsibly and transparently. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, create an account, place an order, contact our support team, subscribe to communications, or otherwise interact with Mac Peptide.

By accessing or using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us as well as certain information automatically generated when you interact with our website.

Information You Provide

Depending on how you use the website, this information may include:

  • Name
  • Email address
  • Telephone number
  • Billing address
  • Shipping address
  • Account login information
  • Order and transaction information
  • Product inquiries
  • Customer support communications
  • Information submitted through contact forms
  • Newsletter or marketing preferences
  • Any other information you voluntarily provide

Payment Information

Third-party payment service providers may process payments. Mac Peptide may receive limited transaction-related information necessary to confirm, process, or manage an order.

We do not necessarily receive or store full payment card numbers, security codes, or other sensitive payment credentials when a third-party payment provider processes those details directly.

2. Information Collected Automatically

When you visit our website, we may automatically collect certain technical information.

This may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referring website or source
  • Pages viewed
  • Time spent on pages
  • Website interactions
  • Approximate geographic location
  • Cookie identifiers
  • Device identifiers
  • Date and time of visits

This information helps us understand how visitors interact with our website and allows us to maintain, secure, and improve the online experience.

3. How We Use Personal Information

Mac Peptide may use collected information for legitimate business purposes, including to:

  • Process and fulfill orders
  • Provide order confirmations and shipping updates
  • Maintain customer accounts
  • Respond to customer inquiries
  • Provide product and documentation support
  • Communicate regarding orders or account activity
  • Maintain website functionality
  • Improve website performance and usability
  • Prevent unauthorized transactions, fraud, or misuse
  • Maintain website and account security
  • Analyze website activity and performance
  • Manage customer service requests
  • Maintain internal records
  • Comply with applicable legal and regulatory obligations
  • Enforce our policies and agreements
  • Send marketing communications when permitted by law and your preferences

We do not use personal information to make medical or healthcare decisions.

4. Cookies and Similar Technologies

Mac Peptide may use cookies, pixels, tags, analytics tools, and similar technologies to support website functionality and understand visitor activity.

Cookies may be used to:

  • Keep the website functioning correctly
  • Remember user preferences
  • Maintain shopping cart functionality
  • Support account login sessions
  • Analyze website traffic
  • Understand visitor behavior
  • Measure marketing performance
  • Improve website navigation
  • Help identify suspicious or fraudulent activity

Some cookies are essential for website operation, while others may be optional depending on applicable law and your location.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

5. Analytics Services

We may use third-party analytics providers to better understand how visitors interact with our website.

These providers may collect information such as:

  • Pages visited
  • Session duration
  • Browser information
  • Device information
  • General geographic information
  • Referral sources
  • Website interactions

Analytics information is generally used to evaluate website performance, improve navigation, understand user behavior, and optimize the customer experience.

6. How We Share Information

Mac Peptide does not disclose personal information to third parties except where necessary for legitimate business operations, legal obligations, or services requested by you.

Information may be shared with service providers that assist us with functions such as:

  • Payment processing
  • Order fulfillment
  • Shipping and delivery
  • Website hosting
  • Email communications
  • Customer support
  • Website analytics
  • Fraud prevention
  • Cybersecurity
  • Database management
  • Business administration
  • Marketing services

These providers may access information only as necessary to perform services on our behalf and are subject to their own contractual and privacy obligations.

7. Business Transfers

If Mac Peptide is involved in a merger, acquisition, restructuring, financing, sale of assets, bankruptcy, or similar business transaction, we may transfer personal information as part of that transaction.

Any successor organization may continue to process information in accordance with applicable privacy laws and the terms communicated to affected users.

8. Legal Disclosures

We may disclose information when reasonably necessary to:

  • Comply with applicable laws
  • Respond to lawful requests from government authorities
  • Comply with court orders or legal processes
  • Investigate suspected fraud
  • Prevent misuse of our website
  • Protect Mac Peptide’s legal rights
  • Protect the rights or safety of customers or others
  • Enforce our Terms and Conditions
  • Investigate security incidents

We may also preserve information when reasonably necessary to comply with legal or regulatory requirements.

9. Data Security

Mac Peptide takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include:

  • Secure website connections
  • Access controls
  • Administrative safeguards
  • Secure third-party service providers
  • Account authentication measures
  • Monitoring for suspicious activity
  • Appropriate internal information-handling procedures

However, no online platform, database, or method of electronic transmission can be guaranteed to be completely secure.

Customers are responsible for protecting their account credentials and should contact us promptly if they believe their account has been compromised.

10. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law.

Retention periods may vary depending on:

  • The type of information
  • Order and transaction requirements
  • Accounting obligations
  • Fraud prevention requirements
  • Customer service needs
  • Legal obligations
  • Contractual requirements
  • Dispute resolution needs

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it in accordance with applicable procedures.

11. Marketing Communications

If you choose to receive promotional emails from Mac Peptide, we may send information regarding:

  • New research materials
  • Product availability
  • Company announcements
  • Educational content
  • Promotions
  • Website updates

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in applicable communications.

Unsubscribing from marketing communications does not prevent us from sending transactional messages related to orders, accounts, security, or customer service.

12. Your Privacy Choices

Depending on your location and applicable law, you may have certain rights concerning your personal information.

These rights may include the ability to:

  • Request access to personal information
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Request information regarding how your data is used
  • Obtain a copy of certain personal information
  • Withdraw certain consent
  • Object to certain processing
  • Opt out of certain marketing communications
  • Request restriction of certain processing
  • Exercise applicable rights regarding targeted advertising or data sharing

Not every right applies in every jurisdiction or circumstance.

We may need to verify your identity before completing certain privacy requests.

13. California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act and California Privacy Rights Act, where applicable.

These may include the right to request:

  • Categories of personal information collected
  • Sources from which personal information was collected
  • Purposes for collecting or processing personal information
  • Categories of third parties receiving personal information
  • Specific pieces of personal information maintained about you
  • Correction of inaccurate personal information
  • Deletion of eligible personal information

California residents may also have rights regarding the sale or sharing of personal information.

Mac Peptide will not discriminate against a consumer for exercising applicable privacy rights.

14. Sale or Sharing of Personal Information

Mac Peptide does not sell personal information for monetary payment in the conventional sense.

Certain advertising, analytics, or cookie-based activities may qualify as “sharing,” “sale,” or targeted advertising under some state privacy laws even when no money is exchanged.

Where required, visitors may be provided with appropriate mechanisms to manage these preferences.

15. Other U.S. State Privacy Rights

Residents of certain U.S. states may have privacy rights under applicable state consumer privacy laws.

Depending on your jurisdiction, these may include rights to:

  • Access personal information
  • Correct personal information
  • Delete eligible information
  • Obtain portable copies of information
  • Opt out of certain targeted advertising
  • Opt out of certain data sales or sharing
  • Appeal certain privacy-request decisions

Mac Peptide will process applicable requests in accordance with relevant legal requirements.

16. International Visitors

If you access Mac Peptide from outside the United States, we may process or store your information in the United States or other jurisdictions where our service providers operate.

Privacy and data protection laws in those jurisdictions may differ from the laws in your country.

Where required, appropriate safeguards may support lawful international transfers of personal information.

17. European and UK Privacy Rights

Where the General Data Protection Regulation, UK GDPR, or related laws apply, Mac Peptide may process personal information based on one or more lawful grounds, including:

  • Performance of a contract
  • Legitimate business interests
  • Compliance with legal obligations
  • Consent where required

Eligible individuals may have rights to access, correct, erase, restrict, or object to certain processing and may also have data portability or consent withdrawal rights where applicable.

18. Children’s Privacy

Mac Peptide’s website and products are not directed toward children.

We do not knowingly collect personal information from individuals under the minimum age permitted by applicable privacy law.

If we become aware that we collected personal information from a child in violation of applicable law, we will take reasonable steps to delete the information.

19. Third-Party Websites and Services

Our website may contain links to websites, services, payment platforms, shipping providers, or other third-party resources that are not operated by Mac Peptide.

We are not responsible for the privacy practices, content, or security practices of third-party websites.

Visitors should review the privacy policies of third-party services before providing personal information.

20. Research-Use Product Information

Mac Peptide supplies research materials exclusively for controlled laboratory and analytical purposes.

Mac Peptide may use information collected through purchases, inquiries, or customer service interactions to administer orders, maintain documentation, support customer requests, and meet legitimate business or compliance requirements.

Product-related information on the website does not constitute medical advice or clinical guidance.

Mac Peptide products are for laboratory research use only. Not for human or veterinary use. Not intended to diagnose, treat, cure, or prevent any disease.

21. Changes to This Privacy Policy

Mac Peptide may update this Privacy Policy periodically to reflect:

  • Changes to our business practices
  • Website changes
  • New technologies
  • Changes in service providers
  • Regulatory developments
  • Legal requirements

When we make material changes, we will display the revised “Last Updated” date at the top of this page.

We encourage visitors to review this Privacy Policy periodically.

22. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or a request concerning your personal information, please contact Mac Peptide.

Mac Peptide
Email: info@macpeptides.com
Phone: +1 (728) 206-4000

Please include enough information in your request so we can understand and respond appropriately.